Einat Shimoni

EVP and Senior Analyst
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Who I am

Einat has been analyzing and researching customer experience technologies and strategies, as well as data & analytics strategies for the past 22 years.

She provides in-depth analysis on these topics with a special emphasis on the Israeli IT market reality.

She frequently speaks at summits, conferences, courses, and workshops.

Einat holds a BA in social studies from Bar-Ilan University and an MBA from Tel-Aviv University.

What I cover

Customer engagement strategies:

  • Customer Experience

  • CRM

  •  Marketing Automation

  •  Omni channel

  •  Service Design

  • E-Commerce

Data driven transformation:

  • Data strategy

  • Data operations

  • Data science

  • Democratization

  • literacy and monetization


  • LinkedIn